Rope Glow in the Dark Shoelaces

We're sorry to hear about your experience. We reached out to the customer directly and offered a return in accordance with our return policy. Unfortunately, the customer declined to return the product. We understand that not every purchase will meet expectations, but we do provide a return process to address concerns with our products. We stand behind our shoelaces and remain committed to providing quality products and responsive customer service. We're always willing to work toward a resolution when given the opportunity.

We are sorry to hear that the shoelaces did not meet your expectations, feel free to submit a return request for a full refund.